Sometimes when updating software, the installer can download incorrectly and cause a failure. If this happens, you will need to contact support at email@example.com, who will walk you through troubleshooting steps to resolve the issue with Newline Cast.
Occasionally this may require a firmware update or reload, which they will also assist with. See the following link for additional information: https://newlineinteractive.freshdesk.com/support/solutions/articles/8000097037-firmware-updates
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